Training & business support
Most removals and storage and self storage insurance policies require ongoing administration to minimise the risk of being underinsured, and you need to know what is expected. If you are providing protection for your customers’ goods, under our various arrangements with insurers, you should also be familiar with the various ways to ensure customers declare the correct values.
Keeping on top of insurance policy administration is the most effective way of ensuring you are adequately insured, which ultimately protects your business and your customers.
We will provide you with any training you or your employees need to make sure you understand how to effectively manage your insurance programme. Our training will be bespoke to meet the individual needs of your business. We routinely provide individual or group sessions, on-site or remotely, on a variety of topics, including, for example:
- Contract Conditions – best practice
- How to fairly and compliantly provide protection for your customers’ goods in transit and in storage.
- How to help customers understand the importance of declaring accurate values
- What happens if you or your customers under declare the value of property to avoid any proportional reduction in the claims process.
Our advisors will discuss the various training options with you to identify where we can help your business.
Providing insurance solutions for…
What our customers say
Basil Fry & Co. have been our preferred insurance provider for 20 years and throughout our time with them have provided fantastic support in all insurances matters. Most recently we’d like to extend our thanks for the on site training provided which has given all our customer facing staff invaluable knowledge and confidence to deal with any customers’ insurance queries.