Please note: In Australia only, StoreProtect is not available for new clients, and is servicing existing clients only via our local partner, Aviso.

If you are a UK based Self Storage business and interested in find out more, please visit our StoreProtect page.

StoreProtect is an enhanced contractual liability arrangement that allows existing client operators to provide customers additional protection for stored goods (subject to terms and conditions).

Similar to Tenant Protection, a contractual liability model widely used in the USA, StoreProtect follows the solution currently being deployed across the UK and European self storage industry. Operators are provided with templates to incorporate StoreProtect into their contracts and a unique insurance policy covering their contractual liability to customers.

Insurance for Operators

Servicing existing clients only, Basil Fry provides a unique insurance policy designed solely to cover self storage operators’ liability under StoreProtect, called the Basil Fry Customers’ Goods Liability Policy. The insurer is Chubb, using their Lloyd’s of London Syndicate with an A+ financial rating (Standard & Poor’s).

This policy covers:

• Operator’s liability to customers following loss or damage to stored goods under StoreProtect;
• Liability to customers under the standard customer agreements (i.e. care, custody and control cover, where customers do not opt for StoreProtect);
• Errors and Omissions of the operator (e.g. liability following accidental disposal of stored goods); and
• Legal defence costs.

This insurance policy is serviced by our local partner broker, Aviso, for existing clients only.